Viator’s Worry-Free Guarantee For Caribbean Shore Excursions

October 17, 2012 by

News & Alerts, Shore Excursions

A Cruise Ship at the Port in St Maarten. Photo courtesy of gailf548 via Flickr.

A Cruise Ship at the Port in St Maarten. Photo courtesy of gailf548 via Flickr.

If you’re visiting the Caribbean during hurricane season (typically June through the end of November) there’s always the risk that a severe storm could disrupt your travel plans. But there can be big rewards in the form of lower prices and fewer crowds on the most popular islands. Cruises offer particularly great deals, as well as the chance to see multiple islands with ease. And if you book with Viator, you can decrease your risk with our Worry-Free guarantee.

When you book a shore excursion with Viator, you’re booking with the world’s largest and most trusted source for tours and ports of call activities. You’ll also save, because many of our shore excursions are priced lower than those offered by the cruise lines. And if you find one that isn’t, just let us know and we’ll refund the difference with our Low Price Guarantee. Once you’re on board, you’ll be protected with our Worry-Free Guarantee, which not only protects you in case you are unable to get back to your ship on time when in port, but also covers you if your shore excursion is canceled due to weather, or if your ship arrives late or is unable to get into port. That means that if Mother Nature decides to disrupt your travel plans (or if mechanical problems or any other issues cause your ship to be late or miss your port) you will be issued a full refund for any shore excursions booked through Viator.

  • Viator’s Worry-Free Guarantee is available to any customer who makes a qualifying purchase through the Viator Shore Excursions website.
  • Cancellations due to weather: You will be issued a full refund in the event that one of our contracted local suppliers decides to cancel your tour or activity due to weather.
  • Missed port or late ship arrival: You will be issued a full refund in the event that your ship does not make it to port in time for the start of your tour or activity. You will also be issued a full refund for tours and activities cancelled due to a ship’s inability to get into port.

- Viator Travel Team

Planning a trip? Browse Viator’s Caribbean tours and things to do, Caribbean attractions and Caribbean travel recommendations. Or book a private tour guide in the Caribbean for a customized tour!

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